To all Sandy Lane Surgery Patients
We ask that you only come to the surgery if asked to do so by a Clinician.
With immediate effect the reception team will only be available to answer the door at the times stated below.
Monday to Friday:
Mornings - between 11am and 12noon
Afternoons - between 5pm and 6pm
Please remember that all persons entering, delivering or collecting from the Surgery must wear a face covering unless exempt in accordance with the current government guidelines.
We thank you for your co-operation.
If you have new symptoms of :
- High temperature
- Lack of taste and smell
DO NOT COME DOWN TO THE SURGERY! Use the 111 online coronavirus service to find out what to do next.
For all up to date information on the Coronavirus please follow the links below
Information for employers and businesses
If you need a sick note relating to coronavirus
Information on social distancing and vulnerable people
Guidance on shielding and protecting people defined on medical grounds as extremely vulnerable
Stay at home guidance for households with possible coronavirus
Face Mask Exemption requests
Following the previous release of government guidance regarding the wearing of face masks in various public settings such as when travelling (including in circumstances where an individual might
be exempt), we have had an influx of requests for letters of exemption. The current government guidance on this suggests there is no requirement for evidence for exemption, therefore, it should be sufficient for an individual to self-declare this in most cases.
Practices are not required to provide letters of support for those who fall under the list of exemptions. For example, the responsibility for issuing exemptions in relation to travel is with the transport provider, not GPs – see for example, this information from First Bus and Arriva.
We are not aware of the government updating their position re how to manage exemptions in relation to mandatory face masks in shops but thought it would be helpful to reiterate previous advice as outlined above.
Coronavirus (COVID-19) and requests for sick notes (Med3)
We are receiving a lot of enquiries about sick notes from patients. This is meaning that our telephone lines are blocked for patients who are unwell. We have produced the following guidance that we hope will answer your questions.
You may want to obtain information about the following categories:
Personally affected – isolating for seven days
For any period of illness less than seven days, you are able to complete a self-certification certificate and provide this to your employer. A SC2 form can be downloaded from the internet. You do not need to contact your GP.
Personally affected - remaining unwell for over seven days
If patients remain unwell and unfit to work over seven days, advice is to visit www.111.nhs.uk and complete an online self-assessment. The patient may be asked to call 111 for further advice on the next steps regarding their illness/ fitness to work. You do not need to contact their GP.
Isolating as per government advice
In light of the current Coronavirus situation, it is inevitable that a number of patients may be required to isolate themselves at home, for example due to the nature of recent travel, or because other members of the household are showing symptoms even in the absence of any symptoms of an illness. In these cases, your GP will not be able to issue a sick note as the time off work is not due to an illness, and isn’t affecting your ability to work, but rather is a precaution to avoid transmission of any illness that is yet to produce symptoms.
We therefore expect your employer to be sympathetic if you are required to self-isolate for 14 days and to understand that the reason for this is to protect the welfare of your work colleagues and the wider community.
In these circumstances you can obtain a sick note for your employer if needed from the NHS 111 online service:
At risk group – following government advice
Employers are responsible for putting in place arrangements for home/remote working where this is possible. Where it is not, the employee may self-certify and return to work following the relevant absence which their employer may authorise as per government advice. Where they do become unwell during or after this time, point 1 and 2 applies. You do not need to contact your GP.
Whilst we appreciate this may cause some difficulties between you and your employer, equally GPs have a responsibility to prioritise the assessment and management of the healthcare needs of patients who are acutely unwell, rather than spending time dealing with requests for sick notes, particularly when they aren’t in a position to issue one.
Further guidance for employees and employers can be found on the gov.uk website.
We hope that this information is useful.
Sandy Lane Surgery Team
Further Update re: Practice Coronavirus arrangements with effect from Wednesday 25th March 2020
With the aim of protecting ourselves and our patients
In response to the current coronavirus pandemic, GP Practices across the UK have changed how they deliver care to their patients. We would ask for your support as we implement the following changes.
Please do not attend the practice unless you have been asked to do so by a clinician. If you attend the practice and you have not been asked to do so you will be asked to go home and communicate with us by telephone.
If you are asked to attend the practice you will be asked to provide us with a mobile telephone number and then wait in your car or outside the building until the clinician telephones you and asks you to enter the building.
All appointments have been/will be converted to telephone appointments. Patients will be contacted by text message to change or cancel appointments.
A limited number of appointments will still be able to be held face to face, as long as you have no high temperature or respiratory symptoms. These include:
- WBC/Childhood immunisations
These appointments will be contacted the day before to be triaged. Should you, or anyone who is bringing you to that appointment develop any new respiratory symptoms or fever you must cancel the appointment.
Long term condition reviews will be either conducted by telephone or cancelled and deferred until later in the year.
Routine blood tests will be cancelled. Clinician initiated urgent blood tests will still be seen.
Please delay ringing to book routine smear tests at the moment. Please ring us in 3 weeks for further guidance.
Please do not bring your prescription requests to the surgery unless absolutely necessary. Please see the separate prescription guidance. If you are collecting a paper prescription that has already been ordered please knock on the door and speak to the receptionist.
Do you have a high temperature or a new continuous cough? If so you must self-isolate at home for 7 days, to slow the spread of the virus. If you are still unwell after 7 days, or you feel unable to cope with the symptoms at home, you must contact the 111 Coronavirus service. Please use the online tool where possible or call 111.
PLEASE ENSURE THAT WE HAVE YOUR UP TO DATE CONTACT DETAILS SO THAT WE ARE ABLE TO CONTACT YOU
Welcome to Sandy Lane Surgery
"Achieving Quality Care with Compassion and Dignity"
Established for over 40 years and with patients needs at the heart of everything we do our GP's, Practice Nurses and support staff are all committed to providing a high quality primary care service, working with you to maintain and improve your health.
We are a well regarded training practice and have GP Registrars and other Doctors working with us throughout the year. In addition to the usual medical services including health promotion, chronic disease management, immunisations, family planning, child health, antenatal and postnatal care, the practice also carries out minor surgery procedures.
Our website has been designed to make it easy for you to gain instant access to the information you need. As well as specific practice details such as OPENING HOURS and HOW TO REGISTER you will find a wealth of useful pages covering a wide range of health issues along with links to other relevant medical organisations. You will find updated health-related information in the menu on the right hand side. Take a look at our LATEST NEWS for information updates.
Sandy Lane Surgery welcomes new patients. If you have moved into the area and wish to register at our surgery we are currently taking new patients onto our list.
Sandy Lane Surgery Values
Sandy Lane Surgery places patient care as its highest priority. We aim to apply the following values at all times:
Dignity and Respect
Accurate, Timely and Responsive
Safe and Effective
Open and Honest
The practice has made every effort to ensure easy access to the building and toilet facilities are available for the disabled. All patient facilities are located on the ground floor of the building and part of the reception desk has been lowered to facilitate wheelchair access.
There is a loop system for the hard of hearing. Please inform our reception staff if you wish to use this.
Breast feeding and baby changing
The practice is happy to accommodate breast feeding mothers and will allocate a private room on request. Baby changing facilities are available in both the male and the female toilets.
Rowlands Pharmacy is attached to the surgery and is used by the whole community.
We have a limited number of car parking spaces at the surgery, with 4 disabled parking bays. This is accessed from Sandy Lane.
Several bus services run close the Surgery. The closest bus stop to the Surgery is at Tesco, Leyland . There is a short path along the side of Tesco which leads towards the Surgery. It is no more than 2 minutes walking distance.
We hope you enjoy having a look around the site and familiarising yourself with some of the online features. Whatever your thoughts, be sure to let us know via our FEEDBACK, COMMENTS, SUGGESTIONS . Comments and suggestions are always a great way of helping us continue to enhance the way we look after you.
Friends and Family Test
We would like to receive your feedback via the Friends and Family Test. You can follow the link on the right hand side or you can obtain a form from reception.
Guide to GP Services
This guide provides helpful information on all aspects of using GP services: from finding and choosing a practice and how to get the most out of a GP consultation to accessing health records and understanding patients 'rights and responsibilities'. Please click on the link below
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(Site updated 31/07/2020)