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Noticeboard

IMPORTANT PLEASE READ OUR NEWSLETTER

With effect from the 1st May the surgery will open 2 Saturdays a month, all the extended hours and increased access appointments will be done on these 2 Saturdays. Each month we will put a notice up in advance to say which 2 Saturdays we will be open.

SATURDAY OPENING IN JULY - Sat 7th 8:30 - 2:30, Sat 28th 8:30 - 2:30

Closed for training - please contact 111 for urgent medical attention during these hours.

10th July from 1pm

11th September from 1pm

9th October from 1pm

The Leyland Collaborative

Practices in Chorley & South Ribble are working together in groups to offer weekend, bank holiday & weekday evening appointments for their patients. These additional appointments may be held at another surgery within the Leyland group rather than at Sandy Lane. Please be aware, regardless of the time or location of the appointment, you must ring Sandy Lane in normal opening hours to book or cancel an appointment. The group consists of the following practices SANDY LANE SURGERY, MOSS SIDE MEDICAL CENTRE, WORDEN MEDICAL CENTRE, CENTRAL PARK SURGERY & THE VILLAGE SURGERIES Croston and Eccleston.

We can now offer you an enriched Summary care Record

click here for more information 

Hepatitis A Vaccine shortage

We would like to make all patients who are travelling abroad aware that there is currently a national shortage of the Hepatitis A vaccine.  The companies who manufacture the vaccine are unable to say when this will become available therefore patients may not be able to have this before they travel.

Patient Online Services

We now have over 3000 patients who are using our on-line service Patient Access to book appointments, order prescriptions, There is also an option to view your medical record including test results and hospital letters. For more information CLICK HERE

Do you know who your allocated GP is?

As part of our contract we must now inform all patients which GP they are registered with at the surgery. This is simply an administrative task and you are still able to continue seeing the GP of your choice. If you do not know who your allocated GP is, ask someone next time you come to the surgery or email ann.walker3@nhs.net to find out - thank you

Telephone Appointments

Are available for minor queries or reviews if you do not need to be physically examined.

Use your Pharmacy for minor ailments

Remember your local pharmacist is trained to treat minor ailments such as coughs and colds, blood pressure checks, constipation, rashes / skin problems and headaches etc. Please ask at your local pharmacy.

 Mobile numbers / Text alerts / email address

If we do not have any of the above information for you please update us ASAP by phone or by filling in the form on this website to update your records. We are now sending you appointment reminders with a cancel option, clinic invites and blood results by SMS text. click here to update your records

NHS Health checks

We offer NHS Health Checks free of charge to all patients age 40yrs to 74yrs, who are not being monitored in any of our clinics such as the CDM or Diabetic clinics. These NHS Health Checks are done every 5yrs. If you think you qualify for a health check or have not had one in the last 5yrs please contact reception.

 

Practice Survey Reporting

In 2011 the practice decided to establish a Patient Reference Group. In the past the practice had obtained feedback from national surveys carried out by the Department of Health but felt that more specific and targeted questioning would be more effective. The practice recognises the importance of developing a positive and constructive relationship with its patients which will provide feedback on patient and community needs, concerns and interests. The PRG will provide patients with the opportunity to provide their input and influence into the way facilities and services are planned and executed.

A virtual PRG was established and the practice now undertakes annual patient surveys to identify priority areas for the practice to address within the next year. Utilising the results of this survey the practice develops an action plan which is emailed to all the PRG members for their consideration. The action plan, including comments from the PRG members, is included in the  PRG annual report which you can access via the link below.

2014/15

2014/15 Sandy Lane Surgery PPG Report

Sandy Lane Surgery patient survey 2014/15 Report

2015/16

Patient survey results 2015/16

Action plan following 2016 patient survey

We would also like to take the opportunity to attach a link to our practice booklet.  This informs you of the services provided by the practice including details on opening times, how to access the practice and the arrangements for out of hours cover when the surgery is closed.  It also includes detail of individual GP consulting times.  We hope that you will find this useful.

Surgery Information Booklet

 We would like to thank those patients who have taken the time to join our PRG and provided feedback on the action plan. We hope that the PRG continues to grow, engaging more patients and obtaining more opinions.

If you are not involved in the PRG and would like to be, please click on the link on the right hand side of the page and complete the online registration form.

Many thanks

The Practice Team

 



 
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