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Noticeboard

PLEASE READ OUR NEWSLETTER

124 patients did not turn up for their appointments in OCTOBER 

1 missed appointment costs the NHS £152.00. Please remember to cancel.

SATURDAY OPENING IN November/December 

  • Sat 10th November 8:30 - 2:30
  • Sat 24th November 8:30 - 2:30
  • Sat 8th December 8:30 - 2:30

We will be closed For Staff Training on the following dates.

  • Tuesday November 13th from 1pm
  • Tuesday January 8th from 1pm
  • Tuesday February 12th from 1pm
  • Tuesday March 19th from 1pm

The Leyland Collaborative

Practices in Chorley & South Ribble are working together in groups to offer weekend, bank holiday & weekday evening appointments for their patients. These additional appointments may be held at another surgery within the Leyland group rather than at Sandy Lane. Please be aware, regardless of the time or location of the appointment, you must ring Sandy Lane in normal opening hours to book or cancel an appointment. The group consists of the following practices

  • SANDY LANE SURGERY
  • MOSS SIDE MEDICAL CENTRE
  • WORDEN MEDICAL CENTRE
  • CENTRAL PARK SURGERY
  • THE VILLAGE SURGERIES Croston / Eccleston
  • STATION SURGERY 

We can now offer you an enriched Summary care Record

click here for more information 

Patient Online Services

We now have nearly 4000 patients who are using our on-line service Patient Access to book appointments, order prescriptions, There is also an option to view your medical record including test results and hospital letters. For more information CLICK HERE

Do you know who your allocated GP is?

As part of our contract we must now inform all patients which GP they are registered with at the surgery. This is simply an administrative task and you are still able to continue seeing the GP of your choice. If you do not know who your allocated GP is, ask someone next time you come to the surgery or email ann.walker3@nhs.net to find out - thank you

Telephone Appointments

Are available for minor queries or reviews if you do not need to be physically examined.

Use your Pharmacy for minor ailments

Remember your local pharmacist is trained to treat minor ailments such as coughs and colds, blood pressure checks, constipation, rashes / skin problems and headaches etc. Please ask at your local pharmacy.

 Mobile numbers / Text alerts / email address

If we do not have any of the above information for you please update us ASAP by phone or by filling in the form on this website to update your records. We are now sending you appointment reminders with a cancel option, clinic invites and blood results by SMS text.

click here to update your records

NHS Health Checks

We offer NHS Health Checks free of charge to all patients age 40yrs to 74yrs, who are not being monitored in any of our clinics such as the CDM or Diabetic clinics. These NHS Health Checks are done every 5yrs. If you think you qualify for a health check or have not had one in the last 5yrs please contact reception.

 


Missed Appointments

If you have booked an appointment with a Doctor, Nurse or other member of staff, it is really important to let us know if you need to cancel it.

Methods for cancelling your appointment are:


On-line if you are registered for our on-line service Patient Access

By return text when you get a reminder.

By Telephone: Please call us on 01772 214700  and tell the receptionist.

In Person: Call into the surgery and let the receptionist know in person.  

Why is it important to tell us you want to cancel your appointment ?

Many patients fail to cancel their appointment each month. This wastes a lot of valuable Doctor and Nursing time and also means everyone waits longer to be seen.

By telling us in good time that you cannot keep an appointment, we can offer your appointment to someone else. This helps us to reduce waiting times and means everyone can be seen sooner.

What happens when you miss your appointment

If you do not attend (DNA) several of your appointments and do not contact us to cancel them you will receive a letter from the practice, if after receipt of this letter you continue to fail to attend, we may have to consider removing you from the practice list and ask you to register with another practice.

Sandy lane does not want to lose patients this way. the easiest way to stop this happening is to let us know if you cannot attend.  

 

 
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