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Noticeboard

 An important message From Dr Linda Whitworth Dr Linda Whitworth

"I'm sad to say that due to health reasons I will be leaving Sandy lane Surgery to work closer to home. I have spent over 17 years here and it has been a privilege to have worked at Sandy Lane with so many lovely doctors, staff and patients.

I know that some of my patients may worry about seeing other GP's but I am leaving you in capable hands. For those I do not see before my last working day ( Friday 24th July) thank you for putting your trust in me and I wish you all the very best".

Best regards

Linda Whitworth

Important message to all our patients

When you first joined the surgery you were registered under a specific GP at the practice. The government have now decided all patients should know which GP they are registered with. To pass this information on to you, we will be using any means possible:- face to face - text - email - letter etc. This is simply an administrative task and does not change anything for you as you are still able to continue seeing the GP of your choice.

Appointments - Help us to help you

Dr Greta Gregory and Dr Saab Zenalabdnin have joined the surgery to hopefully improve availability of appointments over the next few months.  

142  Patients did not turn up for their appointments in June. this is 23 hours of wasted clinician time.  Please make every effort to attend your appointment or remember to cancel in time for us to offer it to someone else.

Telephone Appointments are available for minor queries or reviews if you do not need to be physically examined.

Use your Pharmacy for minor ailments

Remember your local pharmacist is trained to treat minor ailments such as coughs and colds, blood pressure checks, constipation, rashes / skin problems and headaches etc. Please ask at your local pharmacy.

 MOBILE NUMBERS & TXT ALERTS

We are now sending you appointment reminders with a cancel option, clinic invites and blood results  by SMS text.

Make sure we have your current mobile telephone number and email address. If you do not wish to receive txts you must OPT OUT please let reception know.

See our latest news for important information about how we handle yourblue_folder_lock personal data !!!

Appointments

How to book appointments

PATIENT ACCESS 

To book your appointments on line 24/7 You will need a computer or mobile device

You can book or cancel appointments   on-line PA_computer_and_mobile24/7.

(You can also safely order repeat medication and view certain parts of your own medical records) Please read the PATIENT ACCESS tab in the prescriptions area of this website or Click on the blue link above if you want to learn more. 

If we have your mobile telephone number, you will receive an appointment confirmation and reminder text prior to your appointment, if then you feel you no longer need the appointment you can reply "CANCEL" which will free up the appointment for someone else to use and save you trying to get through on the phone.

or

Ring our appointments line (01772) 909914 or 15 and press option 1.

You can book appointments up to 2 weeks in advance with a doctor or a practice nurse, subject to availability.

A number of appointments will be allocated each day for patients who require URGENT appointments these will be with a specific Doctor at specific times.

Ask for a telephone appointment if you need advice but do not need to be examined.

Remember the more information you give the receptionist the easier it will be to signpost you to the appropriate person for your care.

For advice on contraception, coils, implanons etc. Please make an appointment with the appropriate GP the receptionist will be able to guide you.

Also if you do not pay for prescriptions you can be treated at your local pharmacy FREE for common minor ailments such as:-
Coughs, colds, allergies, viruses,  tonsillitis, flu, diarrhoea and vomiting,  headaches,  thrush, nappy rash, colic and many more.

 

 
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