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Noticeboard

Patient Online Services

We now have over 3000 patients who are using our on-line service for booking appointments, ordering prescriptions, changing their address and telephone numbers. they can also view their medical records and private messaging us.

If your not one of them bring some I.D. into the surgery and sign up now !!!!

CQC Inspection Report

The practice was inspected on 1 November 2016.  We have now received our report and are pleased to say that we are rated GOOD with some areas as OUTSTANDING! If you would like to read the full report please click on the CQC link at the bottom of the home page.

If you order repeat medication via the regular email facility on our website you need to read this IMPORTANT CLICK HERE  This does not affect those registered for our on-line service Patient Access.

Your contact details

MAKE SURE we have your correct contact details including mobile numbers and email addresses. If they change let us know ASAP. You can either ring 01772 214690 Monday to Thursday am or email ann.walker3@nhs.net many thanks

Sunday Opening - Increased Access Scheme

Due to cuts in funding by our local Chorley and South Ribble Clinical Commissioning Group We are now open on the 2nd and 4th Sunday of each month at the moment. However in April this will be the 2nd and 5th Sunday 9th and 30th April. ( If you have any concerns regarding the cuts in this service then please do contact our local Clinical Commissioning Group on 01772 214232 or email them at enquiries@chorleysouthribbleccdg.nhs.uk The surgery will be open from 9:00 - 15:00 for routine and urgent appointment and the telephone lines will be open during this period. The doctors will not be available to do home visits.

If you attend the surgery without an appointment you may be directed to NHS 111 if you require medical assistance and the allocated appointments are already booked. You will be able to pick up prescriptions but requests received on Sundays will not be processed until Monday.

Patient Access - our online service has changed: You can now apply to see your medical records on line see Clinics and Services - Patient Access Online Service.

Do you know who your allocated GP is?

As part of our contract we must now inform all patients which GP they are registered with at the surgery. This is simply an administrative task and you are still able to continue seeing the GP of your choice. If you do not know who your allocated GP is, ask someone next time you come to the surgery or email ann.walker3@nhs.net to find out - thank you

Telephone Appointments are available for minor queries or reviews if you do not need to be physically examined.

Use your Pharmacy for minor ailments

Remember your local pharmacist is trained to treat minor ailments such as coughs and colds, blood pressure checks, constipation, rashes / skin problems and headaches etc. Please ask at your local pharmacy.

 Mobile numbers / Text alerts / email address

If we do not have any of the above information for you please update us ASAP by phone or by filling in the form on this website to update your records. We are now sending you appointment reminders with a cancel option, clinic invites and blood results by SMS text. click here to update your records

NHS Health checks

We offer NHS Health Checks free of charge to all patients age 40yrs to 74yrs, who are not being monitored in any of our clinics such as the CDM or Diabetic clinics. These NHS Health Checks are done every 5yrs. If you think you qualify for a health check or have not had one in the last 5yrs please contact reception.

See our latest news for important information about how we handle yourblue_folder_lock personal data !!!

Appointments

How to book appointments on line 24/7           MOBILE DEVICE

Click here for more information  Sandy Lane On-line Services for Patient Access

Click here if you already have an account to log in. Patient Access log in here

Please note if booking an appointment on-line the available appointments mirror the available appointments at the surgery. So if you do not find a suitable appointment to book on line please do not ring the surgery but check the next day as fresh appointments are released daily at 8am.

The majority of routine appointments with our doctors, nurses and health care assistants can be booked up to 2 weeks in advance, subject to availability.  This can be done on-line, over the phone or at reception.

A number of appointments will be allocated each day for patients who require urgent appointments.  These will be with a specific doctor at a specific time.

If you need advice but do not need to be examined you can ask to book a telephone appointment.

Our reception staff have been trained to signpost you to the most appropriate person for your care, so remember the more information you give the receptionist the easier it will be to help you.  The reception team will also be able to assist you with any queries which are related to:

  • Prescriptions
  • Blood tests, urine tests, x-ray results
  • Private medicals
  • Sick notes

If you need advice on contraception, coils, contraceptive implants etc please mention this to the receptionist as they will be able to guide you to the appropriate GP's. 

If we have your current mobile telephone number, you will receive an appointment confirmation and reminder text prior to your appointment.  If you feel that you no longer need the appointment rather than ringing to cancel please reply "CANCEL" to the text which will free up the appointment for someone else to use.

Choose the right NHS service

Pharmacist:-

If you do not pay for your prescriptions you can be treated at your local pharmacy FREE for common minor ailments such as:

  • Coughs and colds,
  • Allergies
  • Viruses
  • Tonsillitis
  • Flu
  • Diarrhoea and vomiting
  • Headaches
  • Thrush
  • Nappy rash
  • Colic and many more.

Simply ask your pharmacy to prescribe to you under the minor ailments scheme.

For more information click this link South Ribble Choose Well get the right treatments

 

 
Call 111 when you need medical help fast but it’s not a 999 emergencyNHS ChoicesThis site is brought to you by My Surgery Website