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Noticeboard

Appointments - Help us to help you


165 Appointments were missed in April :(

We recognise that demands for appointments have increased recently, to try and meet this demand we have employed two locum doctors, Dr Greta Gregory and Dr Saab Zenalabdnin to hopefully improve availability of appointments over the next few months.  We are currently trying to recruit two new permanent doctors. We will continue to make improvements to the service we provide and will keep you up to date with new develpoments.


In April we had 165 patients who DID NOT ATTEND their appointments, this is an incredible waste of resources and can result in patients struggling to make appointments.  Please make every effort to attend your appointment or remember to cancel if you do not need it anymore so it can be offered to someone else.


Telephone Appointments for minor queries or reviews

Telephone appointments are available for problems where the Doctor does not need to physically see or examine you.


Use your Pharmacy for minor ailments

Remember your local pharmacist is trained to treat minor ailments such as coughs and colds, blood pressure checks, constipation, rashes / skin problems and headaches etc. Please ask at your local pharmacy.


 MOBILE NUMBERS & TXT ALERTS

We are now sending you appointment reminders with a cancel option, clinic invites and blood results  by SMS text.


Make sure we have your current mobile telephone number and email address. If you do not wish to receive txts you must OPT OUT please let reception know.


See our latest news for important information about how we handle yourblue_folder_lock personal data !!!

Appointments

How to book appointments

PATIENT ACCESS 

To book your appointments on line 24/7 You will need a computer or mobile device

You can book or cancel appointments   on-line PA_computer_and_mobile24/7. (You can also safely order repeat medication and view certain parts of your own medical records) Please read the PATIENT ACCESS tab in the prescriptions area of this website or Click on the blue link above if you want to register. 

If we have your mobile telephone number, you will receive an appointment confirmation and reminder text prior to your appointment, if then you feel you no longer need the appointment you can reply "CANCEL" which will free up the appointment for someone else to use and save you trying to get through on the phone.

or

Ring our appointments line (01772) 909914 or 15 and press option 1. 

You can book appointments up to two weeks in advance with a doctor or a practice nurse, subject to availability

A number of appointments will be allocated each day for patients who require ‘URGENT’ appointments, these will be with specific Doctors at specific times.

Ask for a telephone consultation if you need advice but do not need to attend the surgery. The more information you can give the reception staff, the easier it will be to sign post you to the appropriate person for your care.

For advice on contraception, coils, implanons etc. Please make an appointment with the appropriate GP these are Dr Hudson,  Dr Wendy Grice and Dr Linda Whitworth.

Please remember you can be treated at your local pharmacy FREE for common minor ailments such as:-

Coughs, colds, allergies, viruses,  tonsillitis, flu, diarrhoea and vomiting,  headaches,  thrush, nappy rash, colic and many more.

 

 
Call 111 when you need medical help fast but it’s not a 999 emergencyNHS ChoicesThis site is brought to you by My Surgery Website